Expand Your Brand with White Labelling Your Remote Support Service

White-label branding, better known as white labelling, is the popular practices of branding a tool made by another company as your own. Within the IT environment, white labelling makes a ton of sense. Establishing yourself and your brand is vital in a constantly changing industry. Imagine trying to re-create every tool in-house, just to brand it you’d waste so much time trying to keep up.

Remote access tools and helpdesk ticket management systems are just two of the more popular options available for white labelling. When evaluating a remote access solution, there are certain features you need.

Customization

Odds are, your business operates differently than other companies. You need partners capable of customizing their solution to perfectly meet your needs. For instance, InKnowTech offers customizable resource strings to make the application look and function exactly like you need it to. You want the ability to brand it with your own logo or company name and select just the features you need.

Speed

When you’re investing in a tool, make sure it’s the best on the market. You’re putting your name on it, so you don’t want a slow, dysfunctional tool representing your company to clients. Make sure that the white-labelled tool you use is fast, so clients and end users remember excellent service and not slow speed.

Efficiency

With remote access tools, there are many white label capable options on the market, but not all are created equal. Some remote access tools are extremely limited, only allowing technicians to access one screen at a time, limiting efficiency. InKnowTech enables technicians to gain remote access into multiple computers at the same time and multiple technicians can collaborate using the same session. Plus, a host page allows technicians to see everything they need to know about machine performance before logging on.

White-labelled tools should not be complicated or add work to your internal processes. Be prepared to ask solutions creators how their tool helps your unique process. InKnowTech offers advanced features, customization, increased speed, and efficiency as a trusted white-labelled partner.

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